Sunday, September 14, 2008

Be Humble not servile!!!

There is this interesting concept of humility in our society. It gets expressed in many ways. In the social context you see (Hopefully) good examples of humility. Like giving your seat to lady in the train (you don’t see it much in New York, and its also confused for courtesy), apologizing when you are wrong (surprisingly you don’t see that all too much either) or listening to another point of view (or in fact listening itself)…

Anyways, I wanted to share my view point on this topic more from a corporate environment standpoint. First things first, what we see around us most of the time is servility manifesting as humility. My spiritual guide says that “Being Humble is synonymous to being Natural”. Quite on the contrary servility is often a manifestation of the individual ego with the sole purpose of doing something for the sake of something.

Over the last 3 months, I had the fortune of meeting and having some good discussions with some industry leaders and CEO’s. Some of them lead industry leading companies and some are in the launch pad well fuelled to a great take off. Here are some incidents that revealed the very DNA of their leadership: “Charismatic personality backed by rock solid value system”

  • I was travelling with our President to meet the CEO in a industry leading hedge fund in New York. When I had called him and left a message, he took the initiative to locate my number in his EPABX and call me back! When we reached his office, he was at the door to receive us. All the while during the discussion, he gave us all his attention and valuable advice. While escorting us back, he mentioned that he was leaving for Bangalore. I said “Hotels there have become frightfully expensive”. He smiled and said “Oh this time luckily its taken care of. I am going there to inaugurate a 5 star hotel me and my partners built on the side”. This gentleman worth millions taught me that “No matter how much you make, always treat a guest like you would like yourself treated”
  • On a late Thursday afternoon, we were finishing off a meeting in a leading Wall Street firm. The President of this firm walked by. He knew that there was some discussion going on with our company. He also knows the President of our firm well. His first question “Hey, when would you be free to meet with me? It would be good to discuss. I am keen on meeting you”. When a CEO of a company to which you are trying to sell to, catches you off guard this way, there is a profound lesson to be learnt. “You are never too big for any one and every meeting is not just about buying or selling”

I would like to know what you think of this approach to genuine, natural behavior in a corporate environment? Would that make you vulnerable or shatter all the vulnerabilities around to make you a more solid corporate citizen???

1 comment:

Anonymous said...

Not surprisingly, I have seen that the more senior the person, the more humble and sensitive he / she is. There seems to be a direct proportionality between the two.


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